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Emergency Requests

If you have an after-hours emergency maintenance request, please call (661) 589-2650, press 2.

After Hours Maintenance Emergencies:

  • No Heat in your Apartment - This is only an emergency in extreme cold weather in winter time and when the heater is not working due to mechanical malfunction.
  • No Electricity in your Apartment
  • Air Conditioning - failure to cool the apartment to below 80 degrees
  • Flooding of your Apartment
  • Explosions/Fires (Please call 911 first!)
  • Toilet stoppages where there is only one toilet in the apartment or if a toilet is overflowing
  • Danger or potential danger to life or limb caused by a maintenance problem
  • Apartment door and door knobs not working due to mechanical failure

Click here for After Hours Emergency Guidelines

If your maintenance request is NOT for one of the maintenance emergencies listed above, please log in to your resident portal account and submit your maintenance request.